Tuesday, April 4, 2023

Palo Alto Failed to find begining of certificate. Make sure certificate starts with BEGIN CERTIFICATE tag.

Don't hesitate just use another browser, problem resolved

Environment
1. PANOS 10.2
2. Panorama
3. Firefox
4. Trying to upload certificate
5. Panicking when migration
6.Engineer ego suspect bug issue

Is a sad TAC case and wasted my company case token is due to silly browser issue.

Yes, you cant find any solution on public KB about this error, according to TAC is from their internal KB. 

And, I tried to reproduce next day but miracle happen it success upload.





So conclude, just switch to another browser or using ultimate weapon RESTART YOUR PC.

Update 05 April 2023

TAC feedback